HUGGING TOTE BAG은 미니멀하고 모던한 형태의 바스켓 백입니다.
직선으로 이루어진 바디에 포옹(HUGGING)의 형태에서 영감을 받은 본체를 감싸는 볼드한 스트랩은 조화롭고 입체적입니다.
제품의 사이즈에 비해 가벼운 무게감으로 설계되어 편안한 착용이 가능합니다. VERA PELLE 인증을 받은 이탈리안 베지터블레더를
사용하였으며, 안감은 리얼 스웨이드레더를 사용하여 프리미엄 사양으로 제작되었습니다.
* 베지터블 가죽 특성 상 주름 / 힘줄 / 자국 / 기스 / 구김 등이 있을 수 있습니다.
위의 사항은 불량이 아님을 알려드리며, 이로 인한 환불은 불가합니다
Free Shipping and Returns기본배송비 3000원 / 80,000원 이상 구매시 배송비 무료 도서/산간지역 및 일부지역은 배송비가 추가될 수 있습니다.
교환 및 반품은 수령 후 24시간 이내 게시판을 통해 접수 후 7일 이내에 상품이 도착하여야 처리가 가능합니다.
1. Address for returns and exchanges: - [03650] 서울특별시 서대문구 연희로41가길 99 (홍은동) 청운가 1층 하우네
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.